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Returns & Exchanges
At SAYA USA, we want you to love your purchase; if you are not completely satisfied, we accept returns of unworn and unwashed items with original tags within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
3
Package Your Items
Securely pack your items in their original packaging and attach the prepaid shipping label to the outside of the box.
4
Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing